Lantech Longwave’s Unified Communication Platform solutions help organizations improve both internal and external communication by shortening distances, thus boosting productivity and efficiency. You will be able to share ideas, documents and information, start real-time audio and video conferences and create dedicated workspaces from anywhere and with any device by leveraging the power of the cloud or hybrid environments, while always ensuring the highest levels of security.
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VoIP & Cloud Calling
Cloud-based telephony solutions allow workers to work from home and communicate without hassle and disruptions, just as if they were on-premise, guaranteeing optimal user experience.
Compared to traditional telephony, Cloud Calling is more secure, more scalable, and ready to serve your future business needs.
Cloud infrastructures offer higher levels of reliability and business continuity.
Video Collaboration & Team Collaboration
With Lantech Longwave’s Collaboration Platforms, you will enjoy the benefits of a unified, consistent and reliable user experience regardless of your location.
This tool also allows your employees to text, call, have meetings, and share documents, just to name a few, with the benefits of centralised and simplified IT management.
Contact Center & Customer Service
The Contact Center is a department from which organisations handle all customer interactions. Adopting an interactive multi-channel communication system is pivotal in elevating the quality of business-to-customer interactions.
Lantech Longwave’s Mercury Multichannel Contact Center platform, which can be used in Cloud and On Premise, is at the forefront of software solutions in the telecommunications field, particularly when it comes to traditional telephony and VoIP.
Remote Expert & Teleconsulto
Lantech Longwave’s Remote Expert solution allows users to effectively interact with remote industry experts as if they were in the same room. Telemedicine allows healthcare professionals to interact remotely and discuss diagnoses, without the patient being physically present.
These tools are particularly useful for:
- training and specialist support;
- quality audit on remote sites;
- telemedicine consultation.
