Preserving business continuity is an important requirement: for this reason the Lantech Longwave Team is able to provide you a specialized support for the incident management service quickly and proactively.

Service & Support Management Platform

READY4You  allows you to resolve all incident / service requests in the shortest possible time or to be even more precise according to the contractual Service Level Agreement, and to better manage the helpdesk processes from your first contact to complete resolution. Through this Self-Service Portal, each Customer can perform various actions and interactions: open a ticket, check its status, contact the first level helpdesk, view the history and above all it allows for greater traceability, both from the desktop and from the APP ( iOS and Android).